Standard Room
- 2 Single beds or 1 Double bed
Hotel · Istanbul · Istanbul Province
Mates Port Hotel
A 5-star stay in the heart of Istanbul, close to the ferry and tram, with a garden view and a reputation for spotless, comfortable rooms.
- Central location, a short walk from Galata Tower and the ferry port
- Rooms with flat-screen TV, mini-bar, and soundproofing
- 24-hour reception and express check-in/out
7.9
Very good
277 reviews
Booking.com 7.9 · 277 reviews
About
Mates Port Hotel
Mates Port Hotel sits on a quiet street in the heart of Istanbul, overlooking a garden. The 5-star property is a short walk from the Karakoy ferry port and a short drive from Republic Monument. With a 7.9 guest rating from 277 reviews, it’s a dependable base for exploring the city.
Rooms are designed for comfort: soundproofed, air-conditioned, and equipped with tea and coffee facilities, a minibar, and a flat-screen TV. The hotel runs a 24-hour reception, offers currency exchange, and can arrange airport shuttles and tours.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Outstanding staff — Guests consistently praise the friendly, accommodating team, with several noting staff went out of their way to help with tips and recommendations.
- Prime central location — Within walking distance of the ferry port, trams, Galata Tower, and a lively restaurant and bar scene, making it easy to explore the city on foot or by public transport.
- Spotless, comfortable rooms — Rooms are described as clean and tidy, with new furniture and cozy beds, plus in-room comforts like a minibar, safe, and flat-screen TV.
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Worth weighing
3 to weigh- Value scores below average — Guests rated value at 7.5, slightly lower than other categories, suggesting that some may find the price high for what’s offered.
- Rooms rating is modest — While comfortable and clean, the rooms scored 7.7, indicating that they’re good but not exceptional for a 5-star property.
- No on-site parking — The hotel doesn’t list parking, so guests arriving by car may need to use nearby public parking, which could be an extra cost and hassle in central Istanbul.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
Family Room
Superior Double Room
- 1 King-size bed
Deluxe Double Room
- 1 Double bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- No smoking on site
- 24-hour security
- Luggage storage
- Currency exchange
- Key card access
Room
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Tea and coffee facilities
- Sitting area
- Garden furniture
- Ironing facilities
- Free toiletries
- Electric kettle
- Dining table
- Washing machine
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours and ticket assistance
- Fax and photocopying
Health & Safety
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Food & Drink
- Outdoor dining area
- Garden area
- Cookware and kitchen utensils
- Dining table
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 277 reviews
Booking.com · 7.9 · 277 reviews
7.9Verified guest“The location was fantastic, right in the middle of Istanbul.”
7.9Verified guest“The staff were incredibly friendly, and the location was perfect—close to the tram, ferry, and everything you need.”
7.9Verified guest“My go-to hotel in Istanbul! The building is lovely, the garden view is a bonus, and the rooms are cozy with great amenities like a flat-screen TV and a personal safe.”
7.9Verified guest“Great location, friendly staff, clean room with a good shower. It’s also very close to the ferry port.”
7.9Verified guest“Excellent location, very close to the Karakoy Rihtim area.”
7.9Verified guest“Super clean, amazing location near all the sights, and the staff gave great tips. Erol especially went above and beyond.”
04 — Location
Getting around Istanbul
The property sits in Istanbul.
Getting Around: The hotel is close to the Karakoy ferry port and major tram lines, making it easy to hop across the Bosphorus or into the historic Sultanahmet area. The central location means many sights, including Galata Tower, are within walking distance.
Nearby Highlights: Galata Tower, Republic Monument, and a lively dining and nightlife scene are all a short walk or a quick ride away. The hotel overlooks a garden, offering a quiet respite from the city buzz.
11 Serce Sokak, Istanbul, Istanbul Province, 34425, Türkiye
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 18 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is available from 14:00 until 23:30, and check-out is by 12:00 noon.
Is there parking available at the hotel?
The hotel does not list any on-site parking. In central Istanbul, you may need to use nearby public parking options.
Are pets allowed?
No, pets are not allowed at Mates Port Hotel.
Does the hotel offer airport transportation?
Yes, a paid airport shuttle is available. It's best to arrange this with the hotel directly.
Are there family rooms?
Yes, the hotel has a Family Room category, and cots are available upon request.
Is there air conditioning in the rooms?
Yes, all rooms feature air conditioning, along with heating and soundproofing.
The bottom line
A well-reviewed, central Istanbul hotel where the staff and location are the clear highlights, though value for money and room quality are slightly below the 5-star norm.
7.9For travelers who prioritize a great location and a helpful team over absolute luxury, this is a strong pick.
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